Jennifer understands something critical for good facilitation: that not every workshop participant is 100% convinced of the process, and that everyone in the room is starting from different initial conditions. She has a keen perceptiveness about people, and about diversity of mindsets, that enhances her efficacy as a workshop leader. Jennifer is approachable and “real,” and is able to connect to individuals in diverse groups. Her workshops do not push participants too hard to “buy into” the content. As a leadership instructor, I value that quality as it is one that I try to cultivate myself.