Great investment of budget and time – Client Testimonial

When did you work with Jennifer Shinkai (event, date, her role, areas of expertise)? How did she add value to your organisation?

Bosch Corporation Aftermarket Japan, Gasshuku – Management Bootcamp Nov. 2019: She provided facilitator role with concepts as Points of You®, 4 Tendencies and Appreciative Inquiry in Japanese and English. Focus on Self Awareness as the source of change that needs to enable the whole organization for the transformation in the Automotive industry.

Create creative ideas and sample process to MVP with out-of-box-thinking and Design Thinking Methods, customer centricity and fun in mind.

We all left the day of facilitation exhausted, but happy with a smile for the different perspectives we had a chance to enter.

What were her strengths as a facilitator/moderator/coach? How would you describe her style? What was it like to work with her?

Empathetic and strong in group management, Jennifer always knew what the group needed (we started with a meditation! :-)) and set the tone with different tools throughout the day.

Her bilingual language skills were highly appreciated and were one of the main reasons for many managers to actively participate throughout the whole day.

Why would you recommend her to facilitate workshops/ offer coaching for other organisations?

Great input from various different sources, I met Jennifer due to a Ikigai workshop, which I thought we could do with our management group, but in the course of preparation, we realized it wasn’t the right thing. She has a huge toolset of different methods to unveil more potential in your group.

Any other comments? Questions or Ideas?

Highly recommend Jennifer, great investment of budget and time into a more inclusive and empathetic team !

Joo-Seuk Maing
AA/SMS-JP, Marketing Director, BOSCH Japan

The fragility of systems and getting back on the horse

I remember learning early in my career that it takes 21 days to form a new habit (although that myth may have been busted). I think we can all agree that it takes much less time to break one.

Over the period of the Rugby World Cup my sister and her family visited us. Absolutely amazing experience for us all and I had a whale of a time! With an extra 5 people in the house, and a packed schedule of sightseeing, eating Japanese food and drinking beer and sake, it did not take much to get me out of my morning ritual.

I usually wake up around 5:30-6am  and then either go running with my running club or do yoga at home. Wake up the kids at 7 and they are out of the house for 8:10. In the evening, depending on the day, I pick up the youngest around 6pm, dinner at home, bath and bed by 9pm. We have days clearly defined for screen ok and no screen days.

Well, a staycation with kids at school, threw all of that out of the window.

And I really felt the difference.

Whilst we were certainly getting our daily steps in, and I did have an amazing time the fragility of my system became clear. So this got me to thinking about some of the ways that work for me and my coaching clients to get things back on the habit horse. There is no size fits all so use this list as inspiration!

And if you want to look at habits more deeply in your team, contact me to set up a Four Tendencies Workshop. Great for individuals and people managers alike.

Getting back on the Habit Horse

  1. Make it the default – eat the frog and do it first. It is not about a choice but like tooth brushing something that you do without fail. 
  2. Prepare the night before – this is about creating ease. For example, last night, I laid out my running clothes, plus my clothes to wear for the day. I was intentional in my choices after a week in casual sightseeing wear to want to be “coordinated” and colorful.
  3. Don’t break the chain – similar to the default above but there is a great feeling of seeing the days add up on the calendar. Get visual about it and you might be able to see the impact. And there is something great about saying, “Wow, I did X everyday for Y days”. Take a look at Outrun Cancer for an inspiring take on this.
  4. Make it easy – going to the gym requires too many steps for me! Registering initially and then getting out the door, to the gym, possibly joining a class. So I workout at home, and just choose the most recent session. I love doing plans like Yoga with Adrienne: 30 days of Yoga (coming up live in January every year), or one of the Nike training courses where you get told “do this today”.
  5. Make the activity a reward in itself – very much of the idea of Be Kind to Your Future Self. How luxurious to spend time doing this task! How wonderful will I feel when I am finished! How clear my mind will be!
  6. Multipliers  – I came upon this in a Lean In Circle meeting which focuses on how you can combine multiple activities into one. This is not the same as multitasking but about thinking about bigger goals or values that you have and how you can combine your activities to support those goals. For example, my goal was to find ways to refresh my energy during the workday, stay fit and connect with my friend (also a colleague) so we arranged a weekly lunchtime run on a Friday. We could talk as we ran, felt energized from the endorphins after even a short 20 minute run. Think about a couple of goals and values that are important to you and work out ways that you can combine 2 or more together in an activity. It is easier than you think.
  7. What is the MVP? Minimum Viable Product is a lean startup term that helps us to consider what the minimum feature set required to get feedback from customers is. Having an MVP for your habit might be doing 3 minutes of mindfulness instead of 20, limiting coffee intake to the morning instead of quitting completely, committing to calling 5 customers instead of 10. Whilst your real goal and regular activity level might be more lofty, you will gain from the quick win and instant gratification of doing something. This can be a powerful motivator to exceed your goal and do more. If not, at least you started and an MVP is always about iteration. Just Ship It!
  8. Count to 5 – this is Mel Robbins 5 second rule It has worked very well for me about getting out of bed in the cold winter mornings. I even changed my alarm clock to 5:55 (Go, Go, Go! in Japanese) to reinforce the message.

Be kind to yourself

It’s easy to beat yourself up when you let a habit slip and I know that I did. But shame is not a helpful energy or emotion to drive growth. Instead, analyze the why and think about how you can most easily put one of the habits back into place today.

Even if it not a “full” display of your habits, even if it is not a perfect version, your first action is to ship it. To climb back on the horse. Get started!

But maybe I don’t want to anymore

Everything happens for a reason right? A slipped habit might be a good time to check whether this habit is still necessary. They might not even be useful or important to you anymore.

So when you find yourself feeling at sea and that your rituals and habits are no longer anchoring you it is good to ask yourself the following coaching questions.

  • What makes this ritual or habit important to me? What goal is it supporting?
  • Is that still important to me? 
  • What would happen if I stop? How does that feel?
  • If you feel lighter, released, then it might be time to say goodbye or to reframe this habit!
  • Still want to continue? What can I do to reintroduce this habit? What will make it easy to do? What is the MVP I can start with today?
  • When will I check in with myself to track my progress on reintroducing this habit?

Want to learn more about how you and your team can create Habits? I deliver a 90 minute to 4 hour workshop on Gretchen Rubin’s The Four Tendencies Framework. Fascinating with great takeaways for individual and people managers about motivation, communication and how to get stuff done!

What do you think?

How do you get yourself back on track? As always, would love to see your comments and ideas below!

Talking Ikigai and Gaman in my podcast debut

Whilst I’ve done plenty of public speaking and a couple of YouTube videos (Thrive Tokyo and about the Wor Watthana Muay Thai gym in Thailand), I’ve never been on a podcast! I’m always talking about the importance of getting used to hearing your voice as other people hear it but hadn’t recorded myself recently – time to walk the talk.

So I’m delighted to announce that I’ve just been featured on the Transformations with Jayne Podcast. You can find it over on iTunes Episode 58 or over at Anchor with lots of different ways to listen. It was a great experience to talk informally about a whole host of topics. Jayne was a member of the Lean In Japan Entrepreneur Circle that I ran from 2017 to 2019 so it was great to catch up with her as well!

In this episode we talk about:
The  recent typhoon and flooding
How Jennifer came to be in Japan
What is “ikigai”
Points of You® coaching
Hope you enjoy the discussion and there are some useful ideas for you!

If you’d like to be featured in my book about how you integrated your ikigai, please contact me through the website to share your story!

Doing

What is “Doing” in Points of You®?

Create a new reality

It’s time to advance from thought to action. We draft an action plan or To-Do List that outlines the necessary steps and sets the timetable for realizing our insights.

“Tachles” is a word often using by Points of You® Tribe members. Yaron Golan, co-founder of Points of You® told us at the 5 day training programme in November 2018, “Originally, Tachles is a German word, in Israel it is commonly used as slang, meaning “the bottom line of doing”

This is the excel sheet behind our dreams.

I really love this connection between the pragmatic and the creative.

We can think and think and dream and dream. We can create our vision boards, talk about how we want the world to be but until we take the first small step to action, it is nothing more than a dream.

And we need a plan – to outline the steps and reflect on our progress. Maybe we need to pivot later if we find out that the action did not have the expected outcome.

Countless times in my life I have hesitated, I’ve been led by fear. Fear of failure, looking stupid, losing something precious to me. I remember when I set up my business in 2016 – no clients, no experience in the training room for 7 years. What was I thinking? And yet, each small action, each meeting allowed things to grow, to make something from nothing, to integrate my ikigai and do work that I truly love, am good at, can be paid for and that the world needs.

Taking the first step is often the hardest. (Actually as a Spartan, I love this picture. Reminds me of some great experiences!)

I remember learning a valuable distinction about two types of fear from Tara Mohr (seriously, this book was a game changer for me I read it in March 2016 just as I was about to hand in my resignation. Forever grateful to Tara and her team for their support!)

Tara has a great video about the two types of fear here and some advice

Next time you are in a moment that brings fear:
1. Ask yourself: what part of this fear is pachad? Write down the imagined outcomes you fear, the lizard brain fears. Remind yourself that they are just imagined, and that pachad-type fears are irrational.
2. Savor yirah. Ask yourself: what part of this fear is yirah? You’ll know yirah because it has a tinge of exhilaration and awe -while pachad has a sense of threat and panic. Lean into – and look for – the callings and leaps that bring yirah.

Tara Mohr My Favourite Teaching about Fear

Using the Focus Notes to take the first step

The thing I like the most about using the Focus Notes in Points of You® is the brevity. Pocket sized, you can stick onto your desktop, your fridge, your mirror or wherever you need to be able to see it.

Focus notes booklet on the top left hand side of this picture. Each note can easily be removed from the book so you can take it anywhere,

And they are simple.

What can you do in 24 hours? 1 week? 1 month?

Will it be a conversation with a key stakeholder? Or a change in your sefl-talk?

Something to start doing? Something to stop doing?

A one-off action or a habit-creation?

(I offer programmes on Gretchen Rubin’s The Four Tendencies if you want to learn more about how to create habits for you and your team members. I really find this concept to make so much sense and now leverage my Obliger tendencies to build in external accountability to help me deliver on those habits. Contact me to find out more)

One of the questions from Punctum and a helpful guide to “Doing”

Want to find out more about Points of You® Methods?

I run open workshops once a quarter and am currently offering Corporate Experiences with Points of You® at a very special rate.
Find out about Open Courses on Peatix
Corporate Experiences

Finding Focus

I’m sitting in Tully’s with the purpose of writing this post on my calendar. I’ve been here for 40 minutes and variously scrolled through linkedin, facebook and email and LINE. My mind is jumping around and I’m finding Focus elusive. Two men near me are talking loudly and whilst I can tune out their conversation the voices pull me out of focus.

When I think of focus it brings images of productivity, laser-sharp, relentless drive to be the best at something, to deliver on one thing. It’s GaryVee and endless hustle. Don’t get me wrong, I love a bit of GaryVee’s tough love to tell me to stop making excuses and yet…

There is no space for multitasking, no pinwheel brain, no dips in energy. Always grinding to drive success.

And I start to feel guilty, why don’t I have more self discipline? Why can’t I keep promises to myself and instead focus on external accountability (which can be hard to find as your own boss!)? I download app blockers and then don’t use them. And I start to feel a bit disappointed in myself.

But then I look at productivity rates and realise that long hours doesn’t correlate with innovation and creativity. That forcing an idea tends to squish it rather than giving it space to grow. I’m reminded of the Tim Urban TED Talk “Inside the mind of a master procrastinator“, and my favourite quotation about procrastination:


You call it procrastinating. I call it thinking.”

Aaron Sorkin

On the other side of the hustle of Focus is “Flow”.

Csíkszentmihályi described flow as “being completely involved in an activity for its own sake. The ego falls away. Time flies. Every action, movement, and thought follows inevitably from the previous one, like playing jazz. Your whole being is involved, and you’re using your skills to the utmost.” (Wired Magazine)

I remember feeling a sense of Flow at the WIN Conference, Tokyo, Japan. May 11th 2018. Completely involved in the activity and “in the zone”
Photographer: Elena Tyutina.

Whilst I find myself achieving flow when I am facilitating, writing, and on a good day running, what I lack is the flow between actions. What to do next? Sometimes just the getting started and that is why I find the Points of You® description of Focus so liberating.

What is Focus in Points of You®?

A conscious choice

Now we focus on our most significant insights. We use guiding questions to clarify and define exactly which of the newly discovered possibilities is right for our journey or for the issue at hand.

” A conscious choice” – One of my words for the year is “Intention” (The other is “I’m enough” which came out of my Points of You 5 day training in November 2018). Intention to me is all about conscious choices.

Who do I want to be in this conversation? How do I want to behave in this meeting? What is my intention behind this next action?

When it comes to focus being “a conscious choice”, asking myself which of the opportunities for action is going to bring me closer to my goals and allow me to integrate my ikigai is a useful north star.

See, I even bought a candle with the purpose of upgrading my intention!

It feels like a gift goal, a concept I learnt from Tara Mohr. When I focus only on the shoulds, the burden of social expectation, I reduce my impact. When I do work that feels expansive, luxurious and enriching, I feel closer to my ikigai. I see that I am making the choice that is right for my journey at this time.

In the Points of You® process, usually the most meaningful focus area jumps out at you. The next challenge is to move that focus to action, to “Doing”.

P.S. I wrote the first draft of this post in 20 minutes. Spent longer procrastinating and worrying about what I was going to write about Focus. As a client said this week “Sometimes you just have to get your hands dirty and something beautiful will appear”

Want to find out more about Points of You® Methods?

I’m running two open workshops on July 16th and currently offering Corporate Experiences with Points of You® at a very special rate.
Find out about Open Courses on Peatix
Corporate Experiences

Expand your perspective

I thought the session using cards was interesting to see differences between people. It helps understand that people have different interpretations and something they look at things which I do not care about.

2019 Points of You Corporate Workshop Participant

One of the most valuable takeaways that I hear as a Diversity and Inclusion Consultant using Points of You® in my workshops, is when participants are able to internalise that there are multiple points of view in any discussion. Of course, most of us comprehend this intellectually but in my workshops I love to see what really internalising this means to participants, especially in terms of applying that back in the workplace.

And diversity of perspective is not just about other people, how can we expand our own point of view? If we approach a challenge or an opportunity with a different world view, can we influence a different outcome?

What is “expanding” in Points of You®?

Countless points of view

Expanding is the second of four stages in the Points of You® method. It is described on the website as follows:

“In this stage we search for the unknown, not knowing where it may lead us. We allow a shift from our familiar comfort zone– to a world of new opportunities, insights and WOW moments. At the end of this stage we know this:
Anything is possible.”

https://freethoughtblogs.com/thoughtsofcrys/2017/03/02/memes-corrected/ – With a commentary about research and how to reduce ambiguity

5 ways to expand your point of view

Below I share 5 ways to expand your point of view, be open to other perspectives and generally give yourself a chance to get unstuck from self-limiting beliefs…all without using Points of You® 😉

1. Do the trusted ten exercise

Then find someone outside your regular group to talk with. Diverse opinions don’t just happen, we have to reach outside our daily experience.

When was the last time you had a decent chat with someone outside your age group, gender, race, sexuality?

Living as a foreigner in Tokyo offers some amazing opportunities to meet people from all over the world and find out about their world view.

Expanding @ Sun and Moon Yoga

2. How fascinating!

In March 2019, when I was presenting about Ikigai at the Gross Global Happiness Conference at UPEACE in Costa Rica, Juan Jose Reyes M.D, Founder of Mindstay, suggested using this reflective statement to approach our reactions to situations. Notice that you are getting annoyed? Feel your teeth clenching? You chest tightening?

Comment to yourself “How fascinating!”

Observe your physical sensations, what is going on? What is happening here? How is this response serving me? How do I want to be in this situation?

Then you can expand your choice of responses based on this awareness of your body.

3. “Thoughts are not facts”

Lean In Japan Entrepreneur member and owner of Quest Tokyo, Kirsten O’Connor, used to remind me of this all the time!

We tell so many stories to ourselves with our interpretations of a perceived slight, a shady glance, a terrible wrong inflicted on us.

During my work with Tara Mohr on her Playing Big Facilitators Training Programme in 2018, we did an excellent activity forcing us to brainstorm 20 possible…as well as ridiculous… interpretations of the facts of a situation. In individual coaching, Tara suggested that the reason my client hadn’t replied to email was not because my work was terrible but because they had fallen hopelessly in love with me and could not be professional around me! This was so ridiculous but also within the realm of the possible (obviously I’m irresistible) that I could at least see that there were ways I could expand my approach

4. Channel Littlefinger

“Sometimes when I try to understand a person’s motives I play a little game. I assume the worst. What’s the worst reason they could possibly have for saying what they say and doing what they do?”

Lord Petyr Baelish, Game of Thrones
Source: Vanity Fair

Regular readers will know that I am a GOT (and Harry Potter) fan, mostly for the “great conversations in elegant rooms” rather than the bloody battle scenes. Whilst Littlefinger is generally not a role model for me, his approach of expanding his response can be useful. As a proponent of positive psychology though, I tend to think, “What’s the best reason they could possibly have for saying what they say and doing what they do?” This positive expansion helps you to focus on opportunities not obstacles…which brings me to….

5. Obstacles as opportunities

Yes, I do love Spartan Races and I’m about to join the next Japan race on July 6th. Obstacle Course Racing is a great way to build resilience and also to practice “expanding”. Not just about muscles but also about your realm of what is possible for you. The self-limiting belief “I’ll never be able to do this!” can quickly be overturned by the realisation you just nailed the spear throw!

Just this morning, I caught myself saying “I don’t trust myself!” as I jumped up to reach a bar. When I changed my self talk and event went so far as to say it out loud “I trust myself” my performance improved. It might be a placebo, it could just be practice but you know what, I’ll take it! Language matters.

Read about my take on all 4 parts of the Points of You® Method. Pause, Expand, Focus, Doing.

Want to try a Points of You® Workshop with Jennifer Shinkai?

Contact me here

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Why Pause?

“Pause” is the first step of the Points of You® Method

Why pause? I know that you are busy, always on and the fact that you are reading this means you are online.

But being “always on” and the cult of “busy-ness” take a toll on your body and your mind.

Take a moment now and breathe in…yes, a big inhalation for the count of 4. Hold your breath for 4.

And now, exhale for 8.

Make your exhalation longer.

Slow down, reset.

Repeat 5 times and ask yourself “How am I?” What are you feeling in your body? How is that feeling impacting those around you? Can you shift your focus and approach your next interaction differently?

How to integrate a daily pause?

It doesn’t need to be a 30 minute meditation or a mindfulness practice. You don’t need a darkened room, a yoga soundtrack or a tibetan chime. (although these are lovely and I’m a huge fan of the headspace app for guided meditation and a whole suite of mindfulness offerings)

I use a short pause before a meeting or a workshop begins, as I shift from being entrepreneur to caregiver, and before I go to sleep. Taking these moments to check in with myself makes a lot of difference to my approach to my work and to others.

In a workshop, we might listen to music for 7 minutes, focus on the breath or even do 10 star jumps and then check our pulse! Anything that allows you to be in a different state and remove daily distractions helps.

Do you really use a pause in a corporate workshop? Don’t people freak out? Isn’t is a bit touchy feely?

This is such a common question from Corporate clients!

On the contrary, now I’ve delivered Points of You® workshops in so many different settings with sales people, engineers, operations staff, new hires and global leaders, I see that it is so essential to get people ready to be creative, to look for a different approach from the default.

One of the most valuable moments is the few seconds after the Pause where I see that people’s faces have become softer, they are relaxed and ready to take risks, share their experiences. Giving permission to “just be” for a few moments really enables participants to shed a layer of resistance and focus on what is important to them as an outcome for the workshop.

Want to find out more about Points of You® Methods?

I’m running two open workshops on July 16th and currently offering Corporate Experiences with Points of You® at a very special rate.
July 16th Open Courses on Peatix
Corporate Experiences

Integrating Ikigai around the world with Points of You®

March was an amazing month as I was able to deliver 4 Ikigai x Points of You® workshops with very diverse audiences around the world

On March 4th, I delivered a 90 minute corporate session to an in-house Learning and Development team. Always a good challenge to facilitate for professionals. They all commented what a treat it was to be in the participant seat for a change!

Great personal insights using the Points of You® method. Enjoyable and also insightful

Ikigai Taster Session – Corporate Participant

On March 5th, 8 people attended a sold out open session in Kinshicho at Smart Partners K.K.’s warm and open space. Even in a short amount of time people were able to develop a clearer perspective of what their Ikigai was and some small actions they could take to move forwards.

The contents was simple but powerful and professional facilitation of the program, with warm and relaxed atmosphere. It was test trial version of 90min, so it would be nice to join full session to see what are the outcome if we took more time of each work. Fantastic workshop! Thank you.

Ikigai Taster Session Participant

The session helped me confirm what is my Ikigai and realize the gap between what I’m doing now and what I want to do. I’ve started to think about taking small actions to fill the gap.

Ikigai Taster Session Participant

I especially appreciated her approach of adhering to the workshop’s protocol while allowing for individual interpretation of its components. Jennifer balances kindness and friendliness with the instructor role well.

Ikigai Taster Session Participant

March 21st took me to Costa Rica for the first time to deliver the Ikigai and Points of You® Workshop internationally at the UN University for Peace. As part of the Gross Global Happiness Executive Development program, 20 people explored the four questions of Ikigai. I was thrilled to see how it resonated with participants from the Americas and Europe. And it’s not a Points of You® session without something “unexpected but precise” – the campus cat and dog paid a visit, reminding me not to take things too seriously and to be open to teachable moments!

Finally on March 28th, an executive client flew in from Brazil for the express purpose of finding out about the practical application of the Ikigai X Points of You® workshop for corporate clients. It was fascinating to hear how Ikigai is viewed overseas and give my perspective on how we can use the concept in a way that makes sense inside organisations. I really want to bust the myth that in order to live your ikigai you need to become an entrepreneur or join an NPO. Through the scale of a larger organisation, you can truly achieve lasting impact and deliver value that the world needs.

Find out more about running the 6 month “Integrate your Ikigai Journey Programme” to increase engagement of your talent in your organisation or arrange a taster session today.

How to be a great panel moderator

Recently, I have attended a lot of events with panel discussions. At one event, I watched 8 panel discussions in a day. As the day wore on I tried to analyse what separated the good, the bad and the ugly!

Moderating the panel at the Spotlight on Japan International Women's Day event Photo Credit: LIFE14
Moderating the panel at the Spotlight on Japan International Women’s Day event Photo Credit: LIFE14

Based on my own experience as a moderator, I’ve created 9 things you need to do as a successful moderator of a panel. What have I missed?

1. You need to have a plan

What is this panel for?

An entertaining way to spend 1 hour?

Killing time before the final keynote – probably you have bigger dreams that that!

Just as with a presentation, you should think in advance of the key takeaways that you want for the audience. You might not get them all as you will always have an element of spontaneity in there with different conversations on the day.

Think about:

What are the key takeaways you expect from this session? How does it fit into the overall flow of the event or the panel series you are part of ? How do you expect your session to run? How will you allocate time on each topic. You need to share this plan with the panelists and event organizers ahead of time to make sure expectations are aligned

2. You need to think about the audience needs

As the panelist, you are the representative of the audience on the stage. It is your job to think about the demographics and what would be the most useful takeaways and discussion points. How much do people know about the topic at hand?

For me, a great moderator will help to break the fourth wall.
They can engage the audience needs either through a Q&A or directing comments to the room. They have gathered information about what the audience wants to know rather than what their personal interests are.

Personally, if I know the panelists well, it can be interesting to build them up by saying why they were chosen to participate, what you expect them to bring to the panel 

Reading out the bio is generally a waste of time as most conferences have a literate audience who can check it out if they are interested.
Opening with a few minutes of general comments around the theme can be useful but it is easy for this to become a static talking heads round robin so be sure to watch out for that.

Connect and engage with the panelists – Listen and Enjoy

3. You need to connect with the panelists

Ideally meet the panelists before the event – face to face is great, virtually is also fine! And this meeting should not be 10 minutes before the panel. Find out if they have been on a panel before? What are their expectations and how are they aligned with yours?

It is great to go through questions or themes with them. Pick up on interesting stories that show diversity of thought and experience.

As an audience member, it can feel wonderful to be a fly on the wall in a high-level conversation that flows naturally. As a moderator you need to work to develop that camaraderie with panelists before the event.

Be careful not to take the camaraderie too far though. At a recent event, I felt like a voyeur as the conversation was too intimate, too many in jokes. It almost felt like the two speakers had forgotten we were there!

4. You need to build a connection between the panelists

Can you get the panelists together beforehand? Can they collaborate on a call or a shared document? The litmus test of a great panel is when the panelists are bouncing ideas off each other, listening and building on the previous persons statements.

I’ve seen panel discussions which were a series of 10 minute PPT presentations with no interaction between the speakers and no building on the ideas raised. It’s fine to have that format for speaker presentations with lots of short speeches but don’t advertise it as a panel discussion!

5. You need to be inclusive

Is everyone speaking? How much airtime are they getting? the bigger the panel, the less people speak. Melissa Thomas-Hunt did interesting research on who speaks in meetings. With 5 people in the room, 2 people will speak for 70% of the time. When 8 people are in the room, 3 people will speak for 67% of the time. As an inclusive moderator you need to manage this. At a recent conference, I saw one speaker so completely dominate that one of the other panelists was staring at the ceiling, totally disengaged!

Airtime in meetings

In terms of inclusion, are different opinions and approaches being given airtime? Having controversial and diverse approaches supports audience learning and brings some zest to your panel.

Make sure the staging is so that you can make eye contact with everyone. Is there someone who you suspect will dominate the conversation?
One idea comes from the old adage “keep your friends close, keep your enemies closer”

This can allow you to give them a nudge if they are going on too long. If you must share a microphone, you can even hold it so they have to ask for it! Beware though if they are sitting next to you, it can be easy for them to turn their back to you and not read your non-verbals. Be ready and willing to politely interrupt and give space to other people.

6. You need to be passionate about the subject

As the moderator, you need to drum up excitement and set the tone for the discussion. Bringing your own ideas to the panel is fine but “know your place” – you are not there as the only expert. You are there to bring the expert ideas to light!

However, keep your questions precise. Big lead ups where you show your passion and knowledge and then ask multiple questions, only complicate issues for panelists. KISS!

7. You need to be able to think on your feet

If you are going through the motions and sticking slavishly to your plan, you panel will feel formulaic. Listening and building on themes that become important makes a naturally engaging panel.

It is also important to know if there are any taboo topics that panelists or the event organizers want you to steer clear of. How will you handle them if they come up in discussion or in the Q&A?

8. You need to wrap up the key points

The moderators role is to make sense of the different ideas raised. You can do this after each theme or just in your concluding comments. What were the new pieces of information that were shared? What should the audience remember.

9. You need to finish on time

Make sure you have someone watching the clock for you and giving you time countdowns. It is absolutely fine to cut speakers, to guide when people go off topic.

You also need to keep your Q&A under control – reminders for single questions so more people can get involved is usually helpful. You may want to source questions before hand and plant people in the audience to get things started depending on your demographic. Remember to take questions from around the space and to be mindful of sourcing questions from a broad array of audience members.

I hope this has been a useful guide if you have a moderator role coming up!

Looking for a moderator or panelist for your next event in Japan? Feel free to contact me to discuss how we might collaborate.

I should be grateful…

 

The terrible “shoulds” – an obstacle to gratitude

“I should be grateful I even have a job in this economy.”

Ah, the terrible “shoulds”. Those insidious feelings  – what you are supposed to do, think and feel.  Many coaching clients feel guilty about what they have when there are so many people in worse situations in the world. #firstworldproblems might not be trending as a hashtag these days but for my clients in Tokyo, they are extremly comfortable in the grand scheme of things.

So the guilt begins…”I should be grateful for this job… even though I can’t see my future path, even though I feel burnt out, even though I never see my family.”

One of the ICF Core Competencies says a coach “communicates broader perspectives to clients and inspires commitment to shift their viewpoints and find new possibilities for action. ”

When you find yourself with a case of “the terrible shoulds” try to turn the situation around. Ask yourself:

  • Why do you need to be grateful for it?
  • Could you accept why you are not grateful?
  • What would happen if you were not grateful?
  • What would the worst case scenario be if you were not grateful?

You may find that you can acknowledge that it is ok not to be grateful. This acceptance may move you to change and action. As a friend said to me in the past, ” ‘not so terrible’ does not need to be your goal. You deserve more.”

Finding gratitude when you feel you have nothing

Some days, it’s really hard to feel grateful for anything. You know those days when everything seems to be stacked against you. My coaching mentor advised “You need to work with the client to trust that there is a learning experience in all of this. There is a reason they are facing these challenges.”

When you ask yourself “How am I going to use this situation?”, you open yourself up to experiencing an opportunity for growth.  It becomes a moment of choice. Choice brings back your control. You become action oriented, future focused and you can reclaim a sense of lightness.

It’s important to realise that you can be grateful for what you are, not just what you have. You can be grateful for your feelings, for acknowledging your strengths and your awareness of your weaknesses.

Build a regular gratitude practice

I just ordered my second copy of The Five Minute Journal from Intelligent Change.

fmj_prod_textimage_image

It’s a great way to build a daily practice. Bookending your day helps to set you up for a happier mood and send you off for a peaceful night’s sleep.

I highly recommend it – it’s easy to use, beautifully designed and really works to set your mood.

Other people use social media to do gratitude challenges – sharing gratitude with your wider community can help bring joy to others. Gratitude is all about abundance and generosity so this sharing practice can be meaningful…just watch out for the “humble brag”!

Coaching activity

Close your eyes, take a deep breath in and a slow steady exhalation.

Now, think of all the things you are grateful for.

Open your eyes and write down the first three things that come to mind in the comments box below.

How does it feel? I’d love to hear your thoughts and experience with increasing your mindset of gratitude.