Rethinking professionalism during WFH

It’s been a month since the schools closed down in Tokyo. It seems likely that this will be extended into early May. As an entrepreneur working from home is not new to me. If I’m not delivering corporate training, meeting clients or attending events, I work from home.

Working from home with my kids in tow, completely new experience.

Each day I’m learning and adapting as I’m sure you and your team are. Early in March I found myself getting super stressed when my kids would be around during a conference call. What if my clients don’t think I am professional?

I realised though that this tension was impacting my presence on the call. I was so anxious about possible distractions that I was not focused. I was listening out for any sign of an imminent yelp or too loud burst of laughter.

It was whilst recording the Small Business in Japan podcast that I decided to change my approach.

When my son decided to jump into the shot only in his pajama pants, I just gave up! The whole situation was too ridiculous that I had to laugh. Thank goodness it is an audio not video podcast!

When you listen to the podcast you can also hear that Josh Smith has applied some music to the recording. It’s there to drown out the indoor table tennis tournament and the sounds of my kids getting over excited during the making of the Lego Harry Potter Hogwarts Great Hall that I panic bought after the schools were closed.

So this is my rethink about professionalism when working from home with kids.

  • It is professional to be present.
  • It is professional to be accepting.
  • It is professional to be understanding.
  • It is professional to be human.

According to Google’s Project Aristotle Research :

The most significant element of team success is what’s known as psychological safety: a culture of trust where people feel safe to speak up, take risks, and know that they won’t be ridiculed for making mistakes or dissenting.

https://rework.withgoogle.com/print/guides/5721312655835136/

Whilst you and your team are adapting to new circumstances, allow people to make mistakes, to be less than “perfect” and apply a new perspective to what “professional” means.

You can listen to the Small Business Japan Podcast here Keep your ears peeled for the musical interludes!

COVID-19: Flexibility, Resilience and Action for the BCCJ

This content originally appeared on the BCCJ Website – Written by Written by Sterling Content March 27, 2020

Leadership and executive coach Jennifer Shinkai has shared tips on coping with the COVID-19 crisis—both personally and professionally—in the second webinar hosted by the British Chamber of Commerce in Japan (BCCJ).

In a lively Q&A format chaired by Graham Davis, BCCJ senior adviser, the expert on change management and communications discussed the need for individuals and organisations to adopt flexibility, resilience and action in the face of the current global pandemic.

Shinkai explained that this approach is important because people are feeling the strain of the crisis, with immediate concerns relating to health, welfare and family as well as wider concerns about the economy and the future. Such stress can result in many different reactions and coping mechanisms, of which not all are healthy.

Acceptance and solution

Taking a moment to grieve the loss of business, professional opportunities or former work situations can be helpful, she said, but it’s important that the next step is forward-thinking; remaining stuck in a negative mindset is damaging.

She called on members to be strong and reminded them that anyone can be resilient, even those who think it is not their inherent trait. “Resilience is a muscle,” she said, and “having the ability to bounce back is a practice.”

Organisations can play a critical role in helping their people on this journey of grief to being constructive.

“As a leader, realize where you are—in terms of acceptance and solution—and accept that everyone is working through it at their own pace. Think about how you can shorten the time of that change curve and move people into action as soon as possible,” she said.

Embracing technology

Shinkai said businesses and individuals should make the most of online software-as-a-service solutions to help maintain productivity, motivation and engagement while working remotely.

Online conference provider Zoom, for example, features video webinars, online meetings, conference rooms and breakout rooms to suit all kinds of needs. There are also chat and comment functions so activities can be interactive.

While she admitted such meetings require more rigorous facilitation, to ensure input is balanced across participants, she said they can result in “really good engagement and interesting conversations.”

Technology can also be used to stay connected informally. Shinkai suggested anyone feeling isolated should consider inviting a colleague for a virtual coffee—and not feel guilty about it. These kinds of interactions play an important role in helping staff do their work well.

Additional benefits to working remotely include greater productivity and the opportunity to boost connections online.  As an entrepreneur, Shinkai has found using online tools to connect and talk to people has expanded her professional network over the years, helping her to have a “better global view.”

“When I was working in corporate, I was very mindful about how I was building my network within the organisation and local community,” she said. Now, she is mindful of building her network online and called on members to do the same, particularly at this time.

Disruption and opportunity

Noting the importance of innovation for business success, the BCCJ’s Davis asked if the COVID-19 crisis presented opportunities for organisations to be disruptive and stimulate new ideas.

Shinkai suggested that it was a good time to experiment, albeit with some caveats. Firms should “reduce the perception of risk and reduce the scale,” she said. For example, start something on a small scale and with a low budget, and use it as a learning activity.

“Applying a design-thinking mindset can also be great,” she added.

Staying structured, connected

For Shinkai, experimentation today is both an opportunity and a necessity. As her clients shifted their priorities from training to crisis management, her short- and medium-term sales pipeline dried up in late February, leaving her to look at other options.

Her passion was to continue helping people to integrate ikigai (life purpose) into their work, so she created Make March Matter, a free online community of professionals seeking to maintain productivity during the COVID-19 crisis.

“Piloting something new freed me from being a perfectionist,” she said, explaining that she created and launched the project in one day because she had no fear of failure. “Once I made the decision [to launch], I had an amazing change of energy and clarity to help me produce [the content],” she added.

Make March Matter aims to offer accountability, connection and inspiring action via three online sessions per week. Participants get regular check-ins and structure, which helps with their motivation, energy and mental health. The community also encourages and inspires each other, while evolving organically to adapt to user needs.

Shinkai will continue Make March Matter in April under the theme of “Action in April.” https://www.facebook.com/groups/makemarchmatter2020/

“I’m glad that I’m being useful at a time when I thought that I couldn’t be, and I encourage everyone to find a moment to think where they can find opportunity,” she said. “It’s a serious time, but also a time for play because everyone is changing, and the rules are changing. Start small and see what happens.”

Agile and open

Shinkai advocated flexibility, a “default-to-action mindset” and openness during this time of crisis. Entrepreneurs may be more agile and better equipped to adapt to new challenges, but corporate staff can also play their part in helping organisations be more agile.

When asked what lessons can be gleaned from the crisis, she said organisations should take time to realise the extent of what can be done online, celebrating what they were able to shift from in-person to online. “When forced to do it online, we’ve made it happen,” she said.

With many organisations also embracing change and disruption to keep their operations moving, it’s also a great opportunity to practice inclusiveness during troubleshooting, creation and decision-making. Engaging more staff not only improves morale, it also guarantees more ideas and therefore better results.

“It’s a great opportunity to hear different perspectives and different ways of doing things,” she said. “As each opportunity comes, we should be listening to different voices because they are seeing the world in a different way.”

#makemarchmatter

Found yourself with an empty book of business due to the Coronavirus? Join this free online community of entrepreneurs , freelancers, and professionals focused on accountability and action to make March 2020 meaningful to future success. Sessions are in English and based on Tokyo time – all are welcome!

Join the Mailing List or the Facebook Group

Accountability

Commit to delivering one of those “to-dos” you have been putting off. Make March 2020 the month that you update your website, write that book or streamline your processes

Connection

Regular Zoom calls support community. Gathering diverse professionals gives a chance for innovation, collaboration and new ideas for your business

Inspiring Action

Support each other to make things happen and get a regular dose of inspiration to support your resilient mindset in these uncertain times.

Join the Mailing List or the Facebook Group

How will we connect?

Accountability Kick Off

Monday mornings means Accountability Kick Off!

How will you #makemarchmatter?

What do you need from the group this week?
What do you bring to the group this week?

Monday Morning Accountability Kick Off Schedule

Monday March 2nd, 2020 8:30am to 9:30am JST
Monday March 9th, 2020 8:30am to 9:30am JST
Monday March 16th, 2020 8:30am to 9:30am JST
Monday March 23rd, 2020 8:30am to 9:30am JST
Monday March 30th, 2020 8:30am to 9:30am JST

Mid-Week Power Hour

Wednesday Afternoons means Mid-week Power Hour
We will use appreciative inquiry as a way to get new perspectives on our challenges and fire up through hump day!
We hold this early afternoon as 2:07pm is the sleepiest time of the day. Brainstorming in our community will leave us energised and ready for action!

How will you #makemarchmatter?

Bring a specific challenge or opportunity to discuss and get insight for the group to move you forward!

Wednesday Mid-Week Power Hour Schedule

Wednesday March 4th, 2020 13:30 to 14:30 JST
Wednesday March 11th, 2020 13:30 to 14:30 JST
Wednesday March 18th, 2020 13:30 to 14:30 JST
Wednesday March 25th 2020 13:30 to 14:30 JST

TGIF (Or Thursday!) Week in Review

We made it!
Wrap up the week with a review – brags, failures, new ideas and inspiration.
TGIF! (although sometimes this will happen on a Thursday due to my schedule and the National Holiday!)

How will you #makemarchmatter?

TGIF (or TH) Week in Review Schedule

Here are where things get a little complicated and subject to possible change!

Friday, March 6th, 2020 17:00 to 18:00 JST
Friday, March 13th, 2020 11:00 to 12:00 JST (Schedule may change )
Thursday, March 19th, 2020, 17:00 to 18:00 JST (Friday is a National Holiday)
Thursday, March 26th, 2020 17:00 to 18:00 JST (Schedule may change)

Find out more?

Join the Mailing List or the Facebook Group

Champagne Problems: A Reframing Opportunity

I’m writing this as my incredibly health son starts three days of 学級閉鎖 (class shutdown) for the flu rampaging his class. It’s common practice in Japan that if a third of the students are sick to shut down the class to prevent the further spread of infectious diseases. Needless to say: Working parents hate it! We are fortunate that we are both in jobs where we can work from home if needed. And as I mentioned, my son is not stricken with the flu and is generally very 元気 (full of energy), sometimes too much. So in the great scheme of things, I’m grateful of how things turned out!

Whilst I try to keep him off the Nintendo Switch, I’m trying to work out an issue with a client over an upcoming Points of You® Academy programme in February. After cancelling programmes in 2019 due to not meeting the minimum requirement of 6 people, I find myself having to stop ticket sales as we are overflowing the room at 10. Argh! What should I do?

It all reminds me of working at Wall Street Associates (now en world) after my first maternity leave and I was put in charge of Client Relationships and organising “Leaders of Japan” networking events for our C-Level clients. I was reporting directly to the CEO, Nick Johnston. As we were drawing up the lists of potential guests, I started to panic,

“But Nick, what if too many people come? What if we are over subscribed?”

“What? Why are we worrying about Champagne problems?”

“Huh?” My blank face showed him I had no idea what he was talking about.

“This isn’t a problem. It’s great! If we are oversubscribed, brilliant! We can create a waiting list, we can run another event at a later date. We know that we have really hit the nail on the head and the clients love this idea.

“That’s a champagne problem. Not a problem at all but an opportunity. Next!”

A quick search today on google shows me that the term “champagne problems” generally seems to be another way to say #firstworldproblems, talking about the scale and impact of your “problem” in the context of wider social issues like conflict, poverty and so on.

However, I prefer Nick’s view and the lessons on reframing and giving yourself the option to think about the opportunity to achieve more than you thought was possible.

I often talk about champagne problems with Japanese managers in the midst of organisational transformation. When we have an organisational culture with a tendency to focus on what might go wrong, to avoid risk by not taking any, we keep ourselves in a holding pattern.

“There is freedom waiting for you, On the breezes of the sky, And you ask “What if I fall?” Oh but my darling, What if you fly?”

Erin Hanson

We should not be a Pollyanna and be blindly optimistic but allowing room for an exploration of the upside of success can be thrilling, motivating and, most importantly, give opportunities for further innovation and brainstorming.

I also hear clients complain about the challenges of working with a team that is “too diverse”. Again, I am like “what?! You are having creative conflict and you have a chance to really leverage the benefits of different perspectives. Champagne problem! Next!”

So next time, you hear someone complain about being too busy because of too many customer requests, or having to take time out of their schedule to onboard their new hire, remind them of the idea of champagne problems and ask them how they can reframe this as an opportunity.

I’ll remind myself that I can enjoy some quality time with my son and enjoy his company one on one for the next three days! #champagneproblems

What type of situations might thinking about champagne problems be useful for you?

Need Inspiration? Pop to the loo!

We were absolutely stumped on one of the missions in the Tokyo Metro: The Underground Mysteries over the new year. The four of us just could not work it out. The kids got gradually more crabby and we could see the sun getting low in the winter sky. Finally we admitted defeat and opened the page with the answer.

Which I will not reveal – NO SPOILERS!

It was so frustrating not to be able to work out how the answer was reached. Even though we knew where we needed to go next we didn’t know why. (reminds me of my post on when hitting goals feels like failure!) There was a niggling annoyance and disappointment. But time was ticking and it we needed to get moving. Oh well!

Before we got ready to leave the cafe, I popped to the loo. As I was washing my hands, suddenly I had a flash of inspiration. Could it really be that simple? Was it possible that that was the answer?

“Hey, DH, you know the thingy does it have a whatchamacallit on it?!” (I told you no spoilers!)

And, yes, it did! We understood how to solve the puzzle. I felt so light and happy!

We all know, in theory, that when we are stumped by a problem we need to create some distance, allow the brain some time to access it. Last week was a really perfect example of this unconscious processing in action.

“Unconscious processing” is the third step in James Webb Young’s 1965 classic “A Technique for Producing Ideas“. And we’ve all experienced it! You know the feeling of the Eureka moment- having our best ideas in the shower, whilst taking a walk, doing something completely different to just let the brain do its job without things being so hard. It really questions the point of brainstorming in meetings and exposes why it is so hard for teams to be innovative in those environment.

As a side note, I recently heard Emily Aarons on James Wedmore’s podcast talking about why that whole water on the head in the shower is such a great way to have ideas – an interesting idea of the power of chakras if that floats your boat! I’ll take the magic and the science – whatever helps!

How to apply Unconscious Processing in daily life?

What ideas are you finding tough at the moment? Where have you been working hard but not seeing any new connection or inspiration?

It might be time to step away from the whiteboard, post its or screen and create some space for unconscious processing.

With no scientific proof, here are five simple ideas to make like Elsa and let it go!

  1. Find water – take a bath, jump in the shower, sit on the loo, walk by the river, go for a swim, wash your hands – Find flow!
  2. Take a hike!… or a walk, or climb the stairs, go for a run – get some exercise endorphins to move your brain into a new state
  3. Get your hands dirty – sketch, colouring in for grown ups, play with modelling clay, legos, play a musical instrument – focus on some different parts of your body to forget about your conscious brain.
  4. Pause – ah yes, the Points of You® favourite for transitions, shifting energy and opening up to inspiration. Mindfulness, meditation, or just sit and listen to some music.
  5. Why Don’t You? take inspiration from the 1980s UK classic TV show “Why Don’t You Just Switch Off Your Television Set and Go and Do Something Less Boring Instead?” chat with a colleague about challenges in their business, talk to someone outside your company/ industry, go to a new exhibition, read a magazine or listen to a podcast from an area you don’t know anything about. Innovation and inspiration can come from the most unlikely of places.

Would love to hear your ideas about unconscious processing in the comments!

Want your team to discover unexpected but precise connections? Points of You® Experiences are great places to unlock new perspectives and innovate in an inclusive environment. Take a look at some of the corporate workshops (including finding your individual and corporate ikigai) or contact me to set up a meeting to create a custom made workshop for 2020!

Lonely old men and ikigai

In November I attended the Mashing Up Conference again. I really love this event because it’s “cool”. It has a casual vibe and is just a bit edgier than your average D&I “empowerment” conference. The team do try to bring some different ideas to the stage as well as some local legends.

I was happy to join two discussions where I could listen to the wry and laser sharp insights of one of those legends, Chizuko Ueno, Professor Emeritus at the University of Tokyo who used her entrance ceremony speech as an opportunity to shine a spotlight on the reality of institutional gender discrimination in Japan. Ueno sensei has an amazing delivery style where she challenges with the sweetest, most innocent question that just stops other panelists in their tracks. It is magic to watch!

In the first session, Ueno sensei talked about the family structure – here is the info from the Mashing Up website.

家族のカタチ2019 – 家族 is the bestという呪縛Family Diversity – Time to Reshape the Family Structure「家族末永く仲良く=素晴らしい」。そんな価値観が強い日本社会で、家族とのつながりに苦しんでいる人がいるのも事実。おひとりさま問題、介護問題、夫婦別姓問題も含めて、家族とはどうあるべきか。そのあり方を問い直します。

“Families that get along forever = wonderful.” This value is strong in Japanese society, but it is also true there are people who are suffering due to their family relationships. What should families be like, including people who are alone, people caring for family members, and husbands and wives having different family names? Those things will be reconsidered.

One idea in particular struck me in relation to my work on Ikigai and creating long and healthy lives worth living.

Talking on the subject of 介護 (elder care), Ueno sensei mentioned that she is hearing many adult children say

“I will look after my mother because I love her. But my father?! No way! I can’t stand him.”

It struck me as such a sad and terrible view. I thought about all the fathers who have been focused on their companies with no time for their families. The result is fathers who are so focused on financially supporting the family that they become alienated from the lack of relationship.

Men’s ikigai and their role in the family

A few weeks ago as part of my Ikigai research, I met with Dr. Akihiro Hasegawa, Associate Professor at Toyo Eiwa University and an ikigai researcher. He told me a similar story. Japanese men who live in multi-generational households with their sons after retirement report a decrease in their ikigai. Dr. Hasegawa explains that this is because their ikigai was so tied up in their self identity as the breadwinner, the head of the household, that when the generational roles shift, they lose their sense of self and purpose. Dr. Hasegawa’s research shows a strong link between having an ikigai and better health, slower onset of dementia and so on.

(As a side note, I asked if there was any impact to living with adult daughters and the answer was no. It seems that the father’s ego can survive that relationship into old age!)

Again, this idea of isolated fathers struck me as so sad and yet also so avoidable if we can change the working style and support people living different types of partnerships at home with an emphasis on family first. Glen Wood is doing a lot to raise awareness on パパハラ(Papa Hara – paternity harassment). It isn’t easy for men to ask for permission to break from the サラリマン salariman stereotype and spend time with their families. But the social and personal costs of isolation in old age for these types of people are no longer sustainable.

What do you think?

How can we start to address this problem? Some efforts are being made at the policy level but what can private enterprises and individuals do to support a healthier and happier second life and what might be the positive impact on society from that.

Talking Ikigai and Gaman in my podcast debut

Whilst I’ve done plenty of public speaking and a couple of YouTube videos (Thrive Tokyo and about the Wor Watthana Muay Thai gym in Thailand), I’ve never been on a podcast! I’m always talking about the importance of getting used to hearing your voice as other people hear it but hadn’t recorded myself recently – time to walk the talk.

So I’m delighted to announce that I’ve just been featured on the Transformations with Jayne Podcast. You can find it over on iTunes Episode 58 or over at Anchor with lots of different ways to listen. It was a great experience to talk informally about a whole host of topics. Jayne was a member of the Lean In Japan Entrepreneur Circle that I ran from 2017 to 2019 so it was great to catch up with her as well!

In this episode we talk about:
The  recent typhoon and flooding
How Jennifer came to be in Japan
What is “ikigai”
Points of You® coaching
Hope you enjoy the discussion and there are some useful ideas for you!

If you’d like to be featured in my book about how you integrated your ikigai, please contact me through the website to share your story!

Expand your perspective

I thought the session using cards was interesting to see differences between people. It helps understand that people have different interpretations and something they look at things which I do not care about.

2019 Points of You Corporate Workshop Participant

One of the most valuable takeaways that I hear as a Diversity and Inclusion Consultant using Points of You® in my workshops, is when participants are able to internalise that there are multiple points of view in any discussion. Of course, most of us comprehend this intellectually but in my workshops I love to see what really internalising this means to participants, especially in terms of applying that back in the workplace.

And diversity of perspective is not just about other people, how can we expand our own point of view? If we approach a challenge or an opportunity with a different world view, can we influence a different outcome?

What is “expanding” in Points of You®?

Countless points of view

Expanding is the second of four stages in the Points of You® method. It is described on the website as follows:

“In this stage we search for the unknown, not knowing where it may lead us. We allow a shift from our familiar comfort zone– to a world of new opportunities, insights and WOW moments. At the end of this stage we know this:
Anything is possible.”

https://freethoughtblogs.com/thoughtsofcrys/2017/03/02/memes-corrected/ – With a commentary about research and how to reduce ambiguity

5 ways to expand your point of view

Below I share 5 ways to expand your point of view, be open to other perspectives and generally give yourself a chance to get unstuck from self-limiting beliefs…all without using Points of You® 😉

1. Do the trusted ten exercise

Then find someone outside your regular group to talk with. Diverse opinions don’t just happen, we have to reach outside our daily experience.

When was the last time you had a decent chat with someone outside your age group, gender, race, sexuality?

Living as a foreigner in Tokyo offers some amazing opportunities to meet people from all over the world and find out about their world view.

Expanding @ Sun and Moon Yoga

2. How fascinating!

In March 2019, when I was presenting about Ikigai at the Gross Global Happiness Conference at UPEACE in Costa Rica, Juan Jose Reyes M.D, Founder of Mindstay, suggested using this reflective statement to approach our reactions to situations. Notice that you are getting annoyed? Feel your teeth clenching? You chest tightening?

Comment to yourself “How fascinating!”

Observe your physical sensations, what is going on? What is happening here? How is this response serving me? How do I want to be in this situation?

Then you can expand your choice of responses based on this awareness of your body.

3. “Thoughts are not facts”

Lean In Japan Entrepreneur member and owner of Quest Tokyo, Kirsten O’Connor, used to remind me of this all the time!

We tell so many stories to ourselves with our interpretations of a perceived slight, a shady glance, a terrible wrong inflicted on us.

During my work with Tara Mohr on her Playing Big Facilitators Training Programme in 2018, we did an excellent activity forcing us to brainstorm 20 possible…as well as ridiculous… interpretations of the facts of a situation. In individual coaching, Tara suggested that the reason my client hadn’t replied to email was not because my work was terrible but because they had fallen hopelessly in love with me and could not be professional around me! This was so ridiculous but also within the realm of the possible (obviously I’m irresistible) that I could at least see that there were ways I could expand my approach

4. Channel Littlefinger

“Sometimes when I try to understand a person’s motives I play a little game. I assume the worst. What’s the worst reason they could possibly have for saying what they say and doing what they do?”

Lord Petyr Baelish, Game of Thrones
Source: Vanity Fair

Regular readers will know that I am a GOT (and Harry Potter) fan, mostly for the “great conversations in elegant rooms” rather than the bloody battle scenes. Whilst Littlefinger is generally not a role model for me, his approach of expanding his response can be useful. As a proponent of positive psychology though, I tend to think, “What’s the best reason they could possibly have for saying what they say and doing what they do?” This positive expansion helps you to focus on opportunities not obstacles…which brings me to….

5. Obstacles as opportunities

Yes, I do love Spartan Races and I’m about to join the next Japan race on July 6th. Obstacle Course Racing is a great way to build resilience and also to practice “expanding”. Not just about muscles but also about your realm of what is possible for you. The self-limiting belief “I’ll never be able to do this!” can quickly be overturned by the realisation you just nailed the spear throw!

Just this morning, I caught myself saying “I don’t trust myself!” as I jumped up to reach a bar. When I changed my self talk and event went so far as to say it out loud “I trust myself” my performance improved. It might be a placebo, it could just be practice but you know what, I’ll take it! Language matters.

Read about my take on all 4 parts of the Points of You® Method. Pause, Expand, Focus, Doing.

Want to try a Points of You® Workshop with Jennifer Shinkai?

Contact me here

Follow on Peatix for the latest events – July 16th Open Courses on Peatix
https://peatix.com/group/6888946

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http://ow.ly/bsdm50uKYGL

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Integrating my Ikigai in Year 4

Seems like only yesterday that I was writing this post about the start of my third year in business and in 2 weeks on June 29th, I’ll be kicking off Year 4.

Taking this time to reflect fills me with gratitude for my family, my customers and my community. Thank you so much for your support, feedback and inspiration!

One of the most important mantras for me are these three magic words:

“trust the process”

As an entrepreneur, there are times when you are not quite sure where your next opportunity will come from. However, I’ve found it is really important to keep making offers, following the ideas and work that really interests you. By having this focus on integrating my ikigai – to help create inclusive workplaces where teams can flourish doing meaningful work – I’ve been able to say “hell yes!” and “no way!” to certain projects. All in the knowledge that doing the work, getting feedback and learning along the way is all part of the evolutionary process.

With this in mind, I thought I’d use the 4 Questions of Ikigai to review my third year in business. In case you need a reminder, here is the Ikigai model:

What do I love?

I love creating aha moments, when I get goosebumps from client’s insight. I love seeing the energy and support in a room when colleagues are connecting diverse opinions.

I love creating “unexpected but precise” experiences through Points of You®. I love colour, creativity, making things, exploring, getting messy in order to grow.

I love freedom to grow my business at my pace in a way that works for my family.

I love meeting people from different industries, countries, professions and then realising in all that beautiful diversity that the common themes of humanity are universal.

We all want to belong, to be valued and to achieve mastery in something.

What am I good at?

I’m good at working in a variety of situations. I can flex to the clients needs and facilitate custom programmes to achieve their goals.

In the last year I’ve worked on executive coaching and 80 person workshops, one-off team building events, multi-day leadership programmes and 6 month journeys. I’ve facilitated programmes in English, Japanese and bilingually. I’ve worked alone and co-facilitated with talented partners. I’ve co-created workshops with clients and delivered localised global programmes through training companies.

Each programme requires a different approach and a thorough understanding of client’s requirements. Whilst creating custom programmes might not be the most sustainable business model, it certainly brings me a lot of joy and professional development.

What can I be paid for?

From client feedback, I’m coming to learn much more about the value of a third party as a change agent. As a trusted yet external partner, I can come in and challenge participants to break patterns. However, I also understand corporate life enough that I can empathise with the blockers and coach around possible solutions.

In a recent interview I was asked “how do you create a comfortable learning environment?” I was flummoxed by the question and said “I don’t really know…but I always get positive comments that I created an inclusive space where it was safe to fail.”

After the demo session, the interviewer said “you are right! we are not quite sure how you did it either but that was one of the most engaging sessions we’ve joined!”.

I’ve also learned that answering this question is one of the trickiest for many participants in Ikigai workshops!

I love seeing this card in Points of You® Punctum – this lady is my inspiration. I want to be wise with experience, pop with colour and eat ice-cream on a cold summer day!

What does the world need?

The world needs more enthusiastic geeks, people who are resilient in the face of obstacles, more people who live a life of purpose and joy and fun at work. I hope that through my workshops, coaching and facilitation, I can have positive impact in those areas. I think we all deserve to be heard, to feel like we belong and that the work we do matters.

I look forward to continuing to evolve my programmes to support this vision of my Ikigai. Can’t wait to see what this post looks like at the start of Year 5! Just before the Olympics in Tokyo 2020 – Unity in Diversity.

Increase collaboration with a Points of You® Experience in your workplace

Recently, I’ve noticed a trend for in-house collaboration spaces. With open space, coffee bars and modern designs, these co-working spaces encourage a different energy in the workplace. The goal of the space is to bring together diverse perspectives and communication across silos. I love visiting clients offices to see how they are making inclusive work environments that motivate and inspire.

However, one thing struck me on recent office tours. They are often empty. These beautiful, expensive and expansive spaces are either empty or quiet as a library. As the spaces are still new, many companies are still running into an unexpected stumbling block when it comes to increasing collaboration. People don’t know how or when to use the space.

“If you build, it they will come”

Might work for Field of Dreams but not for collaborative spaces!

Getting people to collaborate in the space takes more than an opening event and Friday night drinks. One way is to get people to experience communication and collaboration in the space at an open event. This is where holding a corporate Points of You® Experience event with Jennifer Shinkai comes in.

What is Points of You®?

Points of You® is a creative coaching tool, originally from Israel. It is has been used globally in corporations as diverse as Google, NASA, Ikea, L’Oreal and Circque de Soleil. Personally as a Points of You® Master Trainer, I’ve facilitated group workshops in Japan around strategy, team building, inclusion, innovation and change management for luxury, manufacturing, IT, and professional services firms. With participants ranging from new grads to global leaders, from engineering to sales, Points of You® workshops encourage communication and sharing diverse perspectives. You can see more case studies at my facebook page.

What are Jennifer Shinkai’s Corporate Points of You® Experiences like?

These 90 minute workshops can be held as an 朝活 (breakfast meeting)、lunch and learn, or even as an evening workshop. They can support the activities of your ERGs, a specific team or as a way to gather diverse employees into your collaborative space.

Choose from one of the following processes and watch as your employees break patterns, open their hearts and develop a sense of belonging:

The Potential Me

Meet yourself and others from a new perspective. See how you’ve changed over the years.

Icebreaker:

A unique and fun way to introduce participants in the group using Points of You® Tools.

Why What How:

Learn the power of presence as a coach through powerful questions. Gain insight into deeper barriers to personal progress

My Life’s Wishlist:

Focus on action to drive personal goals. Share your big dreams for your life and walk the talk to action!

From July to November 2019, I’ll be offering the first 5 corporate clients to register, in-house workshops for groups of minimum 8 people at a very special rate. Contact me to find out more today.

These processes can only be offered as stand alone offerings. If you want to bring Points of You® Tools to your organisation in other workshop, please contact me.