Saying thanks and amplifying what’s good

Summer is over and thoughts are turning to annual budgeting, year-end parties and performance appraisals. Whilst these assessments/ appraisals/ reviews/ or whatever you call them are usually designed to motivate, many people find them a complete waste of time. However, let’s not throw the baby out with the bathwater! The feedback element of reviews is essential for motivation, communication, relationships, inclusion and innovation. In this post, I share 2 useful Management 3.0 practices that help to build intrinsic motivation, deepen relationship and improve communication.

Give credit where credit is due!

Recently I was reminded of the power of peer praise through the Management 3.0 Kudo Box. Let me state here I won’t get into another argument about whether it should be “kudo” or “kudos” grammatically!

All you need to focus on is that giving and receiving recognition between peers is an amazing amplifier of behaviour.

I’ve been using the Kudos Wall tool in communication and management workshops.  Simple to set up, easy to explain and participants quickly engage. It’s been interesting to see what and how people recognize the contributions of others inside and outside of the training room.

At the end of the workshop, participants self-organize and choose a “kudos star”. I won’t give away the prize totally but it does allow them to bring home the ideas of giving kudos to their team!

All members get to take home their kudos cards as お土産 , a souvenir to remind them of what they were recognized for. It can be very moving to see the reactions of some participants who have spent their career only receiving “improvement points”. They experience the impact of “catch them doing something right”.

The people I work with are senior managers, experienced professionals who bring so much to the training room. The biggest takeaway from most training is sharing stories and experiences with their peers in a safe and supportive environment. The Kudos Wall has been a useful tool to share appreciation for those activities.

Real Time Feedback

A second element that you can work on is the time lag between the action and the feedback.

I’ve been using The Happiness Door during workshops to get real-time feedback from participants at lunchtime that I can then try to build into the afternoon session.

It’s a great communication tool that allows the facilitator of any meeting to get a read of the room. You can then shift the process, focus or energy as required to get the best outcomes.

Happiness Door

In the speed of the business cycle, we often lose sight of the power of immediate feedback and miss the chance to amplify great behaviour by recognizing it. The Kudos Wall and The Happiness Door are simple ways to bring more of the good parts of performance reviews into your daily operations.

 

 

Linked In for Entrepreneur – Lean In Japan Entrepreneurs Circle – July 2018 Event Report

Ah SNS! Which platform? How to optimize? What’s the best SNS for my business? Content marketing is essential as an entrepreneur and at the July 2018 LeanIn Japan Entrepreneurs Meeting we had a deep dive session hosted at LinkedIn Japan’s Tokyo HQ.

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Kaoru Jo and Sayuri Nishimoto from LinkedIn Japan showed us how much Linked In had changed. Whilst yes, of course, there is still a recruitment aspect to the platform, it is taking off as content network where entrepreneurs can build credibility and connections. 2 Million mostly bilingual members in Japan is a great niche to be part of.

It was also great to hear about the Women@LinkedIn initiative helping female professionals in Japan to extend their careers after childcare leave. Very much aligned with the work of the Lean In Japan Creating Change Chapter and the Diversity and Inclusion programmes I run as a facilitator to empower women to develop their careers in Japan.

Main Takeaways

1. Content Creates Connections

There is now 15X more content than job posts on the LinkedIn Feed. Use articles, bilingual posts and be active and helpful in groups to build your credibility. Find out your SSI to know how well your LinkedIn Profile is helping you to sell.

2. Lots of New Linked In Features

LinkedIn Video, Nearby feature and LinkedIn is perfect for networking in Japan. #hashtags also work really well on LinkedIn now!

3. Answer the Public

Not sure what to talk about? Be useful and find out what people want to know about your expert area

4. Check before you delete or accept

 

Most Circle members had received invitations that were completely “random” and sadly sometimes far from professionally appropriate. Before you accept or delete, think about (or even ask directly) what made this person reach out to me? How can we mutually support each other?


Are you an English-speaking  female Entrepreneur in Japan?

If you are an English-speaking, Japan-based female entrepreneur who would like to grow your business, apply online at Lean In Japan Entrepreneurs Circle.

Meetings are held monthly, online on weekday mornings with occasional  hybrid face to face/virtual meet ups in Tokyo.

Upcoming Events

We’ll be taking a break for August but back on from September – date to be announced

 

Finding your Ikigai as an English Speaker in Japan

Points of You® x Ikigai: Finding your Ikigai as an English Speaker in Japan

“Ikigai” is the Japanese concept for living a life of purpose.
As an English speaker in Japan it can be easy to feel that your options are limited.

However, after a healthy amount of navel gazing in 2015, I realised that it is possible to do what I love, what I’m good at, what I can be paid for and what the world needs! My life has changed beyond measure – I have more joy, more fulfillment, more moments of flow and more financial freedom.

Now I’d like to help you to discover your Ikigai in a three-hour workshop using Points of You® and a follow up online 60-minute coaching session.

What is Ikigai?

Ikigai Image

The term ikigai compounds two Japanese words: iki (wikt:生き) meaning “life; alive” and kai (甲斐) “(an) effect; (a) result; (a) fruit; (a) worth; (a) use; (a) benefit; (no, little) avail” (sequentially voiced as gai) “a reason for living [being alive]; a meaning for [to] life; what [something that] makes life worth living; a raison d’etre”. (Wikipedia)

Read more about it
The Little Book of Ikigai: The secret Japanese way to live a happy and long life (Mogi) or Ikigai: The Japanese secret to a long and happy life Hardcover (Garcia, Miracles)

 

What is Points of You®?

Points of You® is a creative tool for individuals and groups, a tool developed to stimulate creativity and inspiration. Born in Israel, already translated into 19 languages
and widely used in 147 countries all over the world. In the Ikigai Workshop, you will use the “Faces” tool and in the online follow up coaching you will play The Coaching Game Online.

Who is Jennifer Shinkai?

Jennifer Shinkai is a certified Points of You® Trainer and regularly uses the tool in individual coaching, group workshops and facilitation. Her clients are global professionals working in diverse teams. Points of You® enables them to communicate complex and complicated ideas smoothly and gain insight into themselves and their team. With almost 20 years in Japan, she launched her own business in June 2016 after discovering the power of Ikigai! Read her full bio here.

When and where is the workshop?

Event Timing: Friday, September 21st, 2018 13:00 to 16:30
Doors Open: 12:30
Event Address: Smart Partners K.K., 4-22-10 4FL/A Kotobashi, Sumida-ku , Tokyo, 130-0022

How much is the workshop?

Investment: ¥20,000 (plus 8% Consumption Tax) via PayPal or Bank Transfer

Includes: 3 hour small group workshop in English, 1 hour online private coaching session to be taken within 30 days of the workshop. Light snacks, tea and coffee will be available at the workshop.

Payment and registration deadline: Thursday, September 14th, 2018 Midnight

Who is the workshop for?

English speakers living in Japan who feel that “something” is missing in their professional experience but can’t quite figure out what that missing thing is. The group workshop will help you to discover your ikigai and the private online coaching will help you to turn the insights into action,

Minimum Attendees: 3
Maximum Attendees: 8

How do I register?

Sign up below on the google form

Celebrate and Innovate

On June 29th, 2018, I’m celebrating the start of my third year in business as a Facilitator and Leadership Coach. I am extremely grateful to my family, community and clients for enabling me to bring so much energy to my work, to help so many individuals improve their own performance as leaders and professionals in Japan. I’m so lucky to have the trust and support of so many wonderful people.

Thank you!

I am intensely focused on working with groups within organisations, developing cross-functional communication and deeper understanding of diverse points of view. I love the passionate discussions, aha moments and feedback about the impact the training had on team performance and relationships.

What has changed in Year 2?

  • I’ve continued to expand my knowledge base – Professional Certified Coach with ICA, Points of You® Certified Trainer, Management 3.0 Fundamentals, Tara Mohr Playing Big Facilitators Course, BerkeleyX: GG101x The Science of Happiness. Constantly learning new ideas to help clients connect the dots.
  • Developed new collaborations with Japanese Facilitators including WinBE (Women In Business Empowerment), Points of You® Japan and fellow independent facilitators.
  • I’ve been able to take on some really interesting clients and projects. I’m really able to focus on work that I am passionate about rather than what pays the mortgage. What a gift!
  • I got hooked on Spartan Racing and completed another 2 races in Japan.

 

What trends have I noticed from corporate clients?

  • Increased desire to support employees through organizational change
  • Focus on creating cultures of open and healthy communication
  • Presenting and influencing others continues to be a highly sought after skillset
  • Maturing of the discussion from diversity as a single-issue gender model to addressing wider issues of inclusion in some clients
  • Developing innovation through inclusion of diverse thought

What can you expect from me in Year 3?

Themes for workshops and support will focus on:

  • Innovation through Inclusion
  • Developing Ikigai within your Organization
  • Resilience during Change
  • Connecting the Unconnected – people, ideas or companies

To support these outcomes, I’ll continue to offer presentation skills, cross-cultural training and Points of You® Practitioner Training. My focus is on developing bite-sized development opportunities with shorter workshop sessions, on the job experiments followed by group coaching and reflection.

I will continue to support work style reform and women’s empowerment in Japan through my CSR activities:

 

Thank you again for being part of the journey. Looking forward to collaborating and learning together.

Please do follow me on Facebook or LinkedIn.  I post articles, videos and event reports regularly about training and development in inclusion, communication and change management in Tokyo.

Sharing Points of You® at the Japan WIN Conference 2018

The Japan WIN conference has a special place in my heart. In 2016 I joined at a special rate for “women in transition” as I was moving from 12 years in a corporate role to begin working on my calling, my ikigai, to use my energy and passion to help people create and communicate change as part of diverse teams. It was at the event at the Shangri-la that I handed out my new meishi for the first time and as I delivered my self intro to over 100 people it can be fair to say that was a large amount of “fake it ’til you make it” tempered with a hefty dose of “imposter syndrome”.

When I realized that the speaker enrollment was open for the 2018 conference I decided that it was time to give back to the conference. thanks to my client testimonials I was selected as a workshop speaker and delivered a session “Rethinking your Strength: Shifting from Capability to Energy”.

Ever since I came upon Marcus Buckingham’s concept that “Strengths aren’t what you are good at. Strengths are what make you feel strong” during a Lean In Circle, I’ve been passionate about the power of doing what gives you energy. I also believe that we have more control about bringing this into our daily life than we may think.

In the 90 minute workshop, participants used cards from Points of You® The Coaching Game, Punctum and Faces to create their “Strengths Photo Album”. As always Points of You® delivered some “unexpected but precise” insights most commonly in hearing others describe their albums – a real view into the blind spot of the Johari Window.

My favourite comment from a participant was “I felt as if the scales had fallen from my eyes”. I have to say that for this to be achieved in 90 minutes makes me so happy as a facilitator and really impressed by how openly the delegates shared their hopes and dreams with others.

There were many great female role models at this event speaking with passion about their chosen topic and as always the Japan WIN conference was a great way to expand a network of like-minded people.

I was happy to see Steven Haynes back at the conference this year. I’m sure its the first time IBM Japan’s Conference  room has had a 100 person conga line!

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Contact me if you would like to offer the “Rethinking your Strength: Shifting from Capability to Energy” workshop in your organization.

Hope to see you at the next Japan WIN Conference!

 

Interviews and Appraisals with Points of You (R)

Looking for a new way to engage with your team members around your core values or key competencies in annual reviews?

Want to get beyond canned responses in behavioral interviews?

Using Points of You (R) The Coaching Game, you will be able to connect with your counterpart at a deeper level. You can drill down on interviewees’ key competencies in an engaging way. Whilst some behavioral interviews can feel very rehearsed (“Tell me about a time when you…”), using the Points of You (R) cards enables you to observe a more natural response as well as to see how the interviewee responds to new ideas.

In an appraisal scenario, this process will give your employee an opportunity to talk about the competencies or values in a new way. One of the key concepts of Points of You (R) is to break patterns. The process below will help you to connect with your team member in a different way and make the appraisal meaningful from the perspective of developing your professional relationship.

As part of my CSR activities, I was invited to be a part of the British School in Tokyo and Mums in Business Classroom to Boardroom Initiative for the second year running. You can see the layouts the interviewees created below. It was fascinating to see how the two young men were able to share very honest and open personal stories of struggle and achievement through this tool.

Process Flow

Tool: Punctum Points of You (R)
Punctum cards were used as they do not have topics assigned so it is easier to connect to the specific competency discussed. They are also more

Objective: An interview/ discussion about competencies that would not be filled with canned answers, that could not fully be prepared for. The ability to “dance in the moment” to be flexible and adaptable to new situations is an essential competency in any organization.

Process:
1. List up your corporate values, competencies. Ask participant to choose from the competencies. In this case we had 30 minutes so we covered 3 of 5 competencies.

2. Pick 3 cards (as relevant to the number of competencies), face up, to link with the chose competencies. In my example 2 cards represent competencies that are strengths, 1 represents an area which might hold you back. Notice which cards are rejected, where do the participants eyes hover, how easy is it for them to choose?

3. Ask the participant where they would like to start. Empower them to lead the discussion. You will be able to see how they structure information and how they present themselves. What can they see in the picture? How does it connect with the competency and their experience? Repeat for all cards.

4. At the end of the cards, ask the participant what insight about themselves they have gained. How can they turn that insight into action?

5. Your feedback
In an interview, you can then offer your observations. How do these competencies show up in your organization.
If this is an appraisal situation, you can offer your observations as well as clarifying what resources they might need and how you can support. What action can you commit to so you can support your employee?

 


 

To find out more about how you can use Points of You (R) in your talent development, change management and diversity and inclusion programmes, contact me to arrange a trial session for a small group to see the tool in action.

What is Points of You (R)?

It’s a powerful tool for self-discovery, team building and leadership development, as well as at social gatherings and corporate settings. Played individually, one-on-one, by small and large groups, it can be easily adapted to every audience, objective and theme. And it’s fun!

Glimpses of Mindfulness – Lean In Japan Entrepreneurs Circle – February 2018 Event Report

A sign of an engaging meeting where I am full engaged in the present moment  – a complete absence of event photos!

Ann- Katrin Van Schie, Lean In Japan Entrepreneur Circle member, and Holistic Wellness Coach and Yoga Instructor from At Ease, led 4 other members online via Zoom and face to face at Smart Partners K.K.‘s offices in Kinshicho. I managed to grab a selfie of the Tokyo attendees as we left!

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We worked on simple ways to bring glimpses of calm into our day, to find special moments to reset. These are as simple as grinding your own coffee, to focusing on belly breathing, facial massage, use of aroma, using an app like Headspace and so on.

The Circle also discussed the TED Talk “How to Make Stress Your Friend”. The most surprising takeaway from the video was that stress can be seen as a sign of your body rising to the upcoming challenge. Your heightened adrenaline and awareness is your body adjusting to the situation. With this in mind how can you embrace stress as a positive?

Did you also know that stress releases oxytocin? I know! Isn’t that our happiness hormone? Mind blown! That is why we feel the need to connect with loved ones when we are stressed. Having a support group like a Lean In Circle has been a huge help for me to feel connected as a solo business owner. Who is in your support network?

Many thanks to Ann-Katrin for helping us to create ease in our busy entrepreneurial lives!


Are you an English-speaking  female Entrepreneur in Japan?

If you are an English-speaking, Japan-based female entrepreneur who would like to grow your business, apply online at Lean In Japan Entrepreneurs Circle.

Meetings are held monthly, online on weekday mornings with occasional  hybrid face to face/virtual meet ups in Tokyo.

Upcoming Events

2018 – 3/20, 4/19, 5/23, 6,21 (F2F), 7/17

 

Practice Patience Judo – Lean In Tokyo Girls on Fire February 2018 – Event Report

“Patience Judo”? What on earth is that?

In her book, Drop the Ball, Tiffany Dufu talks about its importance when you start to delegate tasks to others.

“We quickly grow impatient when things on our to-do list aren’t done the way we think they should be done.”

She shared the research that when men were asked to do the dishes by their partner, 30% “did it wrong” and 25% were never asked again!

Being able to create space for you to do the work that only you can do, requires you to let go of some control. It’s hard but necessary.

Personally, my challenge for delegation is not just about quality, but also about having things done on my time-frame. I recently created a holding list, “Waiting for DH”, for tasks around the  house which my husband is responsible for. I’ve given myself permission not to worry about them anymore!

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At the February 2018 Tokyo Girls on Fire Lean In Circle, 10 professional women from Australia, China, Columbia, Italy, Japan, Malaysia, New Zealand, UK and US, shared our life hacks to get more of our goals achieved, rather than just ticking off items on our to-do lists.

It requires taking a good hard look at what you can do. Last year the Lean In Japan Entrepreneurs Circle covered the same material (Read the Event Report here). The main difference with this circle was really focusing on outsourcing and the need to train team members to be able to take on more responsibility.

We also celebrated a promotion, a first trip to global HQ, successful job change, Professional certification and a new baby. It’s always inspiring to see how much these women are achieving in their careers.

Follow Jennifer Shinkai Coaching on Facebook for up-coming event information.


 

Are you an English-speaking professional woman in Tokyo? Request to join our circle or follow Jennifer Shinkai Coaching on Facebook for up-coming event information.

2017/18 Meeting Dates
Generally held on the 3rd Wednesday of the month, 7pm to 9pm at Dale Carnegie Japan. Meetings are free unless otherwise stated.

2018 3/28, 4/18, 5/16, 6/20, 7/18

Would you like to join an English Speaking Lean In Circle in Japan?

Request to join the Lean In Japan Creating Change Chapter and we will set up a call to decide which circle is best for your needs.

 

Creating Inclusive Meetings with AI

Are you searching for ways to harness the innovative ideas of your diverse workforce?
Are you looking for an interactive workshop to mark International Women’s Day and increase collaboration across functions?
Would you like your team to experience a positive approach to solutions that allows different voices to be heard?

While many organizations in Japan are making efforts to increase diversity in terms of gender in the workforce, many companies feel that they are not able to truly leverage the unique views of the women they are hiring. The focus on the “what” and “who” of diversity, now needs to shift to the “how” of inclusion.

WinBE (Women In Business Empowerment) is a collective of three Japan-based
facilitators who are passionate about Diversity and Inclusion. In the month of March we want to help your company find more ways to harness the diverse perspectives of your women to inspire innovation.

What’s the workshop about?

In this three hour workshop, 10-100 of your employees can connect across divisions,hierarchies, gender and nationality. Using the Appreciative Inquiry approach they will create an Inclusive Meeting framework prototype that is unique to your organization.

Appreciative Inquiry is an asset-based approach to solutions that opens up your team to new ideas and perspectives. Workshop participants will discover how your organization can utilize existing strengths to develop further diversity and inclusion.

The workshop output will be a prototype design of ways that your organization can run meetings where innovation can be fostered. Meetings give voices to the diversity of thought, backgrounds and perspective. These meetings represent a different way to approach ideas and will move away from the status quo. As a follow-up activity, teams can implement in their work groups as a pilot program.

Who should attend?

The program is designed to be flexible in terms of number of participants with a minimum size of 10 and maximum size of 100. The facilitators can deliver in English and Japanese so can support an international audience. The workshop can be run across functions to increase collaboration and internal networking

Why March?

March is a busy time in many corporate calendars in Japan ahead of a new financial year as well as preparing for new graduate onboarding in April.
However, March also brings many different times when we think about women and their role in Japanese society.

We start with Hina Matsuri on March 3 rd where we pray for the growth and happiness of young girls. On March 8th , we celebrate International Women’s Day, a global day celebrating the social, economic, cultural and political achievements of women. This year’s theme is #pressforprogress.And then on March 14th, there is White Day, where we repay the giri chocolates received a month before.

WinBE would like to leverage on this awareness. Instead of marshmallows and cookies, help your organization to empower your female employees to drive growth and innovation by creating meetings where multiple voices can be heard.

We are currently taking reservations for a limited number of workshops in March,
please contact Jennifer Shinkai for more information in English or Hiroko Shinoda for more information in Japanese.

About WinBE (Women in Business Empowerment)


WinBE is a collective of three Japan-based facilitators, Setsu Suzuki, Hiroko Shinoda and Jennifer Shinkai, who came together after meeting at the 2017 Global Summit of Women. As a trusted third party, we work with organizations in Japan to develop workplaces where high-potential female leaders can drive business results and contribute to innovation across products and solutions. With our backgrounds in coaching and global leadership development, we co-create solutions with our clients to develop inclusive workplaces.

We are currently taking reservations for a limited number of workshops in March,
please contact Jennifer Shinkai for more information in English or Hiroko Shinoda
for more information in Japanese.

アプリシエイティブ・インクワイアリー(価値を認める手法)を使って組織の価値を見つける

国際女性デー(3/8)にちなんで、3月に女性の多様な意見を組織活性に活かす方法を体験しませんか!ダイバーシティ戦略を進めているが、まだまだ女性の意見を活かしきれていない。義務感でやっている、他人事のようにぎこちない。といった声は多く聞かれます。

そこで、私達WinBEがご提案するのは、一人ひとりに隠れている価値や意見を引き出し、違った意見をどうやって融合していくかをとことん追求していきます。まず個人の価値を見つけ、それらを組織の価値として見つけ出していく過程に、チームの対話が生まれ、アイディアがどんどん湧いてきます。何より自分ごととして実感するので、それを自分の職場に持ち帰り、真のダイバーシティの実践として結びついていきます。

今回は3時間のワークショップで、その醍醐味を味わえます。

実地規模  : 1つの企業・団体から10人以上100人まで

  • 対象者   : 性別・役職関係なく参加できます
  • 時 期   : 国際女性デー(3/8)のある3月
  • 期待できる効果:
    • 自分の価値に気づく
    • チームの価値に気づく
    •  異なる意見を受け止め、新しいアイディアを思いつく
    • 自律的な行動に結びつく

※参加される企業の目的に合わせて効果は変わります。

  • 主催者   : WinBE

WinBEは、3人のファシリテーター、鈴木世津、ジェニファー新開、篠田寛子で構成されたチームです。大変能力の高い女性リーダーがビジネスの現場で成果を出し、革新を産み出すことに貢献できるよう第三者ならではの客観的な立場でサポートします。コーチングやグローバル・リーダーシップという手法を用いながら、ダイバーシティ&インクルージョンを実現する職場を実現するためにクライアントとともにその解決策を共に創りあげます。

●申し込み締め切り:2018/2/28

●ご連絡先

英語でのコンタクトは、jennifer@jennifershinkai.com まで。

日本語でのコンタクトは、  creo.coach@gmail.com まで。