Saying thanks and amplifying what’s good

Summer is over and thoughts are turning to annual budgeting, year-end parties and performance appraisals. Whilst these assessments/ appraisals/ reviews/ or whatever you call them are usually designed to motivate, many people find them a complete waste of time. However, let’s not throw the baby out with the bathwater! The feedback element of reviews is essential for motivation, communication, relationships, inclusion and innovation. In this post, I share 2 useful Management 3.0 practices that help to build intrinsic motivation, deepen relationship and improve communication.

Give credit where credit is due!

Recently I was reminded of the power of peer praise through the Management 3.0 Kudo Box. Let me state here I won’t get into another argument about whether it should be “kudo” or “kudos” grammatically!

All you need to focus on is that giving and receiving recognition between peers is an amazing amplifier of behaviour.

I’ve been using the Kudos Wall tool in communication and management workshops.  Simple to set up, easy to explain and participants quickly engage. It’s been interesting to see what and how people recognize the contributions of others inside and outside of the training room.

At the end of the workshop, participants self-organize and choose a “kudos star”. I won’t give away the prize totally but it does allow them to bring home the ideas of giving kudos to their team!

All members get to take home their kudos cards as お土産 , a souvenir to remind them of what they were recognized for. It can be very moving to see the reactions of some participants who have spent their career only receiving “improvement points”. They experience the impact of “catch them doing something right”.

The people I work with are senior managers, experienced professionals who bring so much to the training room. The biggest takeaway from most training is sharing stories and experiences with their peers in a safe and supportive environment. The Kudos Wall has been a useful tool to share appreciation for those activities.

Real Time Feedback

A second element that you can work on is the time lag between the action and the feedback.

I’ve been using The Happiness Door during workshops to get real-time feedback from participants at lunchtime that I can then try to build into the afternoon session.

It’s a great communication tool that allows the facilitator of any meeting to get a read of the room. You can then shift the process, focus or energy as required to get the best outcomes.

Happiness Door

In the speed of the business cycle, we often lose sight of the power of immediate feedback and miss the chance to amplify great behaviour by recognizing it. The Kudos Wall and The Happiness Door are simple ways to bring more of the good parts of performance reviews into your daily operations.

 

 

Linked In for Entrepreneur – Lean In Japan Entrepreneurs Circle – July 2018 Event Report

Ah SNS! Which platform? How to optimize? What’s the best SNS for my business? Content marketing is essential as an entrepreneur and at the July 2018 LeanIn Japan Entrepreneurs Meeting we had a deep dive session hosted at LinkedIn Japan’s Tokyo HQ.

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Kaoru Jo and Sayuri Nishimoto from LinkedIn Japan showed us how much Linked In had changed. Whilst yes, of course, there is still a recruitment aspect to the platform, it is taking off as content network where entrepreneurs can build credibility and connections. 2 Million mostly bilingual members in Japan is a great niche to be part of.

It was also great to hear about the Women@LinkedIn initiative helping female professionals in Japan to extend their careers after childcare leave. Very much aligned with the work of the Lean In Japan Creating Change Chapter and the Diversity and Inclusion programmes I run as a facilitator to empower women to develop their careers in Japan.

Main Takeaways

1. Content Creates Connections

There is now 15X more content than job posts on the LinkedIn Feed. Use articles, bilingual posts and be active and helpful in groups to build your credibility. Find out your SSI to know how well your LinkedIn Profile is helping you to sell.

2. Lots of New Linked In Features

LinkedIn Video, Nearby feature and LinkedIn is perfect for networking in Japan. #hashtags also work really well on LinkedIn now!

3. Answer the Public

Not sure what to talk about? Be useful and find out what people want to know about your expert area

4. Check before you delete or accept

 

Most Circle members had received invitations that were completely “random” and sadly sometimes far from professionally appropriate. Before you accept or delete, think about (or even ask directly) what made this person reach out to me? How can we mutually support each other?


Are you an English-speaking  female Entrepreneur in Japan?

If you are an English-speaking, Japan-based female entrepreneur who would like to grow your business, apply online at Lean In Japan Entrepreneurs Circle.

Meetings are held monthly, online on weekday mornings with occasional  hybrid face to face/virtual meet ups in Tokyo.

Upcoming Events

We’ll be taking a break for August but back on from September – date to be announced

 

Finding your Ikigai as an English Speaker in Japan

Points of You® x Ikigai: Finding your Ikigai as an English Speaker in Japan

“Ikigai” is the Japanese concept for living a life of purpose.
As an English speaker in Japan it can be easy to feel that your options are limited.

However, after a healthy amount of navel gazing in 2015, I realised that it is possible to do what I love, what I’m good at, what I can be paid for and what the world needs! My life has changed beyond measure – I have more joy, more fulfillment, more moments of flow and more financial freedom.

Now I’d like to help you to discover your Ikigai in a three-hour workshop using Points of You® and a follow up online 60-minute coaching session.

What is Ikigai?

Ikigai Image

The term ikigai compounds two Japanese words: iki (wikt:生き) meaning “life; alive” and kai (甲斐) “(an) effect; (a) result; (a) fruit; (a) worth; (a) use; (a) benefit; (no, little) avail” (sequentially voiced as gai) “a reason for living [being alive]; a meaning for [to] life; what [something that] makes life worth living; a raison d’etre”. (Wikipedia)

Read more about it
The Little Book of Ikigai: The secret Japanese way to live a happy and long life (Mogi) or Ikigai: The Japanese secret to a long and happy life Hardcover (Garcia, Miracles)

 

What is Points of You®?

Points of You® is a creative tool for individuals and groups, a tool developed to stimulate creativity and inspiration. Born in Israel, already translated into 19 languages
and widely used in 147 countries all over the world. In the Ikigai Workshop, you will use the “Faces” tool and in the online follow up coaching you will play The Coaching Game Online.

Who is Jennifer Shinkai?

Jennifer Shinkai is a certified Points of You® Trainer and regularly uses the tool in individual coaching, group workshops and facilitation. Her clients are global professionals working in diverse teams. Points of You® enables them to communicate complex and complicated ideas smoothly and gain insight into themselves and their team. With almost 20 years in Japan, she launched her own business in June 2016 after discovering the power of Ikigai! Read her full bio here.

When and where is the workshop?

Event Timing: Friday, September 21st, 2018 13:00 to 16:30
Doors Open: 12:30
Event Address: Smart Partners K.K., 4-22-10 4FL/A Kotobashi, Sumida-ku , Tokyo, 130-0022

How much is the workshop?

Investment: ¥20,000 (plus 8% Consumption Tax) via PayPal or Bank Transfer

Includes: 3 hour small group workshop in English, 1 hour online private coaching session to be taken within 30 days of the workshop. Light snacks, tea and coffee will be available at the workshop.

Payment and registration deadline: Thursday, September 14th, 2018 Midnight

Who is the workshop for?

English speakers living in Japan who feel that “something” is missing in their professional experience but can’t quite figure out what that missing thing is. The group workshop will help you to discover your ikigai and the private online coaching will help you to turn the insights into action,

Minimum Attendees: 3
Maximum Attendees: 8

How do I register?

Sign up below on the google form

Celebrate and Innovate

On June 29th, 2018, I’m celebrating the start of my third year in business as a Facilitator and Leadership Coach. I am extremely grateful to my family, community and clients for enabling me to bring so much energy to my work, to help so many individuals improve their own performance as leaders and professionals in Japan. I’m so lucky to have the trust and support of so many wonderful people.

Thank you!

I am intensely focused on working with groups within organisations, developing cross-functional communication and deeper understanding of diverse points of view. I love the passionate discussions, aha moments and feedback about the impact the training had on team performance and relationships.

What has changed in Year 2?

  • I’ve continued to expand my knowledge base – Professional Certified Coach with ICA, Points of You® Certified Trainer, Management 3.0 Fundamentals, Tara Mohr Playing Big Facilitators Course, BerkeleyX: GG101x The Science of Happiness. Constantly learning new ideas to help clients connect the dots.
  • Developed new collaborations with Japanese Facilitators including WinBE (Women In Business Empowerment), Points of You® Japan and fellow independent facilitators.
  • I’ve been able to take on some really interesting clients and projects. I’m really able to focus on work that I am passionate about rather than what pays the mortgage. What a gift!
  • I got hooked on Spartan Racing and completed another 2 races in Japan.

 

What trends have I noticed from corporate clients?

  • Increased desire to support employees through organizational change
  • Focus on creating cultures of open and healthy communication
  • Presenting and influencing others continues to be a highly sought after skillset
  • Maturing of the discussion from diversity as a single-issue gender model to addressing wider issues of inclusion in some clients
  • Developing innovation through inclusion of diverse thought

What can you expect from me in Year 3?

Themes for workshops and support will focus on:

  • Innovation through Inclusion
  • Developing Ikigai within your Organization
  • Resilience during Change
  • Connecting the Unconnected – people, ideas or companies

To support these outcomes, I’ll continue to offer presentation skills, cross-cultural training and Points of You® Practitioner Training. My focus is on developing bite-sized development opportunities with shorter workshop sessions, on the job experiments followed by group coaching and reflection.

I will continue to support work style reform and women’s empowerment in Japan through my CSR activities:

 

Thank you again for being part of the journey. Looking forward to collaborating and learning together.

Please do follow me on Facebook or LinkedIn.  I post articles, videos and event reports regularly about training and development in inclusion, communication and change management in Tokyo.

How to Balance Careers and Caregiving in Japan – Event Report

Another conference I’ve attended several times in the last 19 years is the biannual FEW Japan Careers Strategies Seminar. 2 years ago I presented about Online Personal Branding drawing on my experience in marketing and recruitment. This year for the 20th CSS I moderated a panel on “How to Balance Careers and Caregiving in Japan”.

Originally, I was asked to moderate a panel for “Working Mothers”. However, I’m a huge advocate of getting to 50/50 when it comes to balancing careers and caregiving so I set about finding a working father to join the panel. I am grateful to all the people who recommended potential male panelists who are taking an active role in raising their children as part of a dual income family!

Photo Credit: The very talented TopTia

On the day, we represented a broad cross-section of industries, backgrounds and family situations, showing that there are many ways to manage your family and career. We had an active dialogue with the audience in an intimate setting. The panel covered diverse topics from which values drive our priorities to practical hacks that enable us to lead from those values. By telling our personal stories, we hoped to inspire other people to think outside the box.

Main Takeaways

1. Ask for the help you need at work

It’s more expensive for most employers to replace an experience team member than it is to accommodate your needs. Use your internal network to get the support you need, even (especially?!) when it has never been done before. Persevere and be open to different solutions

2. Know what is important to you

Mindful decisions and conversations about priorities with your key stakeholders (partner, employer, children) are essential. Weekly meetings, project management style whiteboards, shared calendars and a financial plan are ways these parents bring their business savvy to their home.

3. Outsource, automate or compromise

Non-iron shirts, automatic toilets, AI in the home, online groceries, no washing on a weekday, cleaning help and other creative hacks will help you to focus on priorities.

 

Recommended Reading

A great resource to consider the benefits to all stakeholders of dual income families is “Getting to 50/50: How Working Parents Can Have It All” . A good mix of statistics, anecdotes and practical ideas.


Sharing Points of You® at the Japan WIN Conference 2018

The Japan WIN conference has a special place in my heart. In 2016 I joined at a special rate for “women in transition” as I was moving from 12 years in a corporate role to begin working on my calling, my ikigai, to use my energy and passion to help people create and communicate change as part of diverse teams. It was at the event at the Shangri-la that I handed out my new meishi for the first time and as I delivered my self intro to over 100 people it can be fair to say that was a large amount of “fake it ’til you make it” tempered with a hefty dose of “imposter syndrome”.

When I realized that the speaker enrollment was open for the 2018 conference I decided that it was time to give back to the conference. thanks to my client testimonials I was selected as a workshop speaker and delivered a session “Rethinking your Strength: Shifting from Capability to Energy”.

Ever since I came upon Marcus Buckingham’s concept that “Strengths aren’t what you are good at. Strengths are what make you feel strong” during a Lean In Circle, I’ve been passionate about the power of doing what gives you energy. I also believe that we have more control about bringing this into our daily life than we may think.

In the 90 minute workshop, participants used cards from Points of You® The Coaching Game, Punctum and Faces to create their “Strengths Photo Album”. As always Points of You® delivered some “unexpected but precise” insights most commonly in hearing others describe their albums – a real view into the blind spot of the Johari Window.

My favourite comment from a participant was “I felt as if the scales had fallen from my eyes”. I have to say that for this to be achieved in 90 minutes makes me so happy as a facilitator and really impressed by how openly the delegates shared their hopes and dreams with others.

There were many great female role models at this event speaking with passion about their chosen topic and as always the Japan WIN conference was a great way to expand a network of like-minded people.

I was happy to see Steven Haynes back at the conference this year. I’m sure its the first time IBM Japan’s Conference  room has had a 100 person conga line!

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Contact me if you would like to offer the “Rethinking your Strength: Shifting from Capability to Energy” workshop in your organization.

Hope to see you at the next Japan WIN Conference!

 

3 tips to help working mums after childcare leave

The first signs of cherry blossoms are here which also heralds the start of a new fiscal and school year in Japan. Working mothers around the country are getting ready to enroll their children in daycare and return to work.

Here are 3 simple tips that managers can implement today to make the transition smooth for you, your employee and your business.

 

Read more about working mothers in Japan

What it feels like to return to work after maternity leave – a message for managers

Retaining Working Mothers in Japan

 

Got high potential women in your organization that you want to support?

Rethinking Strengths: Career Planning Workshop for Women

Glimpses of Mindfulness – Lean In Japan Entrepreneurs Circle – February 2018 Event Report

A sign of an engaging meeting where I am full engaged in the present moment  – a complete absence of event photos!

Ann- Katrin Van Schie, Lean In Japan Entrepreneur Circle member, and Holistic Wellness Coach and Yoga Instructor from At Ease, led 4 other members online via Zoom and face to face at Smart Partners K.K.‘s offices in Kinshicho. I managed to grab a selfie of the Tokyo attendees as we left!

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We worked on simple ways to bring glimpses of calm into our day, to find special moments to reset. These are as simple as grinding your own coffee, to focusing on belly breathing, facial massage, use of aroma, using an app like Headspace and so on.

The Circle also discussed the TED Talk “How to Make Stress Your Friend”. The most surprising takeaway from the video was that stress can be seen as a sign of your body rising to the upcoming challenge. Your heightened adrenaline and awareness is your body adjusting to the situation. With this in mind how can you embrace stress as a positive?

Did you also know that stress releases oxytocin? I know! Isn’t that our happiness hormone? Mind blown! That is why we feel the need to connect with loved ones when we are stressed. Having a support group like a Lean In Circle has been a huge help for me to feel connected as a solo business owner. Who is in your support network?

Many thanks to Ann-Katrin for helping us to create ease in our busy entrepreneurial lives!


Are you an English-speaking  female Entrepreneur in Japan?

If you are an English-speaking, Japan-based female entrepreneur who would like to grow your business, apply online at Lean In Japan Entrepreneurs Circle.

Meetings are held monthly, online on weekday mornings with occasional  hybrid face to face/virtual meet ups in Tokyo.

Upcoming Events

2018 – 3/20, 4/19, 5/23, 6,21 (F2F), 7/17

 

Practice Patience Judo – Lean In Tokyo Girls on Fire February 2018 – Event Report

“Patience Judo”? What on earth is that?

In her book, Drop the Ball, Tiffany Dufu talks about its importance when you start to delegate tasks to others.

“We quickly grow impatient when things on our to-do list aren’t done the way we think they should be done.”

She shared the research that when men were asked to do the dishes by their partner, 30% “did it wrong” and 25% were never asked again!

Being able to create space for you to do the work that only you can do, requires you to let go of some control. It’s hard but necessary.

Personally, my challenge for delegation is not just about quality, but also about having things done on my time-frame. I recently created a holding list, “Waiting for DH”, for tasks around the  house which my husband is responsible for. I’ve given myself permission not to worry about them anymore!

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At the February 2018 Tokyo Girls on Fire Lean In Circle, 10 professional women from Australia, China, Columbia, Italy, Japan, Malaysia, New Zealand, UK and US, shared our life hacks to get more of our goals achieved, rather than just ticking off items on our to-do lists.

It requires taking a good hard look at what you can do. Last year the Lean In Japan Entrepreneurs Circle covered the same material (Read the Event Report here). The main difference with this circle was really focusing on outsourcing and the need to train team members to be able to take on more responsibility.

We also celebrated a promotion, a first trip to global HQ, successful job change, Professional certification and a new baby. It’s always inspiring to see how much these women are achieving in their careers.

Follow Jennifer Shinkai Coaching on Facebook for up-coming event information.


 

Are you an English-speaking professional woman in Tokyo? Request to join our circle or follow Jennifer Shinkai Coaching on Facebook for up-coming event information.

2017/18 Meeting Dates
Generally held on the 3rd Wednesday of the month, 7pm to 9pm at Dale Carnegie Japan. Meetings are free unless otherwise stated.

2018 3/28, 4/18, 5/16, 6/20, 7/18

Would you like to join an English Speaking Lean In Circle in Japan?

Request to join the Lean In Japan Creating Change Chapter and we will set up a call to decide which circle is best for your needs.

 

Don’t accept the default – Lean In Tokyo GOF November 2017 Event Report

10 Lean In Tokyo Girls on Fire Circle members from Australia, Columbia, Italy, Japan, New Zealand, Singapore, the US and the UK met in November 2017 to get in touch with their creative sides with Adam Grant’s TED Talk, “The Surprising Habits of Original Thinkers” as the launching point of our discussion.

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With Lean In members from financial services, government institutions, luxury, legal and even a current university student, many people didn’t feel they had much chance to be creative on a daily basis. However, it became clear that we don’t need to be in a traditional “creative” role to be original thinkers. Indeed, many of us bring original solutions to our businesses every day.

A Points of You Ice breaker got us all talking about creativity and thinking about what opportunities we have to be creative at work. We shared our ideas on how to break out of some status quo situations by using creative doubt and pitched our ideas to each other.

Key Takeaways

“What you call procrastinating, I call thinking”

Allowing your idea to marinate a little is not always a bad thing. Just make sure you are not hiding by designing at the whiteboard!

“You don’t need to be first, but you do need to be better”

There is a lot of hype about hustle and first on the market advantage but Grant mentions examples of successful ideas that weren’t necessarily first but were an improvement on existing solutions. This iterative improvement is something that seems to be in the business DNA in Japan. Get someone else to take the risk, push the envelope and then kaizen it to perfection!

 

“People who achieve the most are also the ones who fail the most”

It was interesting to discuss this as mostly foreign women working in Japan. Sometimes we feel we can take more risks than our Japanese colleagues due to our “outsider” status. However, this can also make it difficult to build the social capital around an idea to get it to take root in an organization.

Don’t accept the default

In Grant’s TED talk he highlighted the most original thinkers are those who use Chrome or Firefox? Why? Because they don’t accept the default – they ask questions and go to an extra effort to find and then install the best solution. Wonderful example of questioning the status quo! What “straight out of the box defaults” have you accepted?

Why shouldn’t people support your idea?

Acknowledging the potential downsides up front can clear people’s negative thoughts out of the way and leave them more open to your solution.

 


 

Are you an English-speaking professional woman in Tokyo? Request to join our circle or follow Jennifer Shinkai Coaching on Facebook for up-coming event information.

2017/18 Meeting Dates
Generally held on the 3rd Wednesday of the month  7pm to 9pm at Dale Carnegie Japan. Meetings are free unless otherwise stated.

2018 1/17, 2/21, 3/21, 4/18, 5/16, 6/20, 7/18

Would you like to join an English Speaking Lean In Circle in Japan?

Request to join the Lean In Japan Creating Change Chapter and we will set up a call to decide which circle is best for your needs.